Flexible Policy Full Refund until 72 hrs prior to arrival, 80% refund 24 hrs prior to arrival, zero refund between 0- 24 hrs to arrival. Moderate Policy Full Refund until 5 days to arrival, 50% refund 24 hrs prior to arrival, zero refund between 0- 24 hrs to arrival. Strict Policy Full Refund until 15 days to arrival, 30% refund 24 hrs prior to arrival, zero refund between 0- 24 hrs to arrival.