Flexible Policy Full Refund until 72 hrs prior to arrival, 80% refund 24 hrs prior to arrival, zero refund between 0- 24 hrs to arrival. Prom Cancellation Policy Cancellation within 21 days of check-in:No refund will be provided.Cancellation 21 days or more before check-in:50% of the total booking amount will be deducted.The remaining 50% will be refunded to the customer. Moderate Policy Full Refund until 5 days to arrival, 50% refund 24 hrs prior to arrival, zero refund between 0- 24 hrs to arrival. Strict Policy Full Refund until 15 days to arrival, 30% refund 24 hrs prior to arrival, zero refund between 0- 24 hrs to arrival.Please Note: If it is a prom booking, no refund will be issued if canceled within 30 days of check-in, effective from 22nd May 2024